ACCESSIBILITY: accessibility statement

Our Commitment

The Purpose Pilot is committed to ensuring digital accessibility for people with disabilities. We believe that access to information about healthcare provider strategy is a right, not a privilege.

We work continuously to improve the accessibility of our website www.thepurposepilot.com and are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

What We've Done

Our Site includes the following accessibility features:

Navigation and Structure

• Logical heading hierarchy (H1, H2, H3) for screen reader navigation
• Clear, descriptive page titles and link text
• Keyboard navigation throughout (no mouse required)
• Skip links to jump directly to main content

Text and Readability

• Sufficient color contrast between text and background (WCAG Level AA compliant)
• Readable font sizes and line spacing
• Option to adjust text size using browser controls
• Plain language and clear sentence structure

Images and Media

• Descriptive alt text for all images
• Captions for videos where available
• Audio descriptions for key visual content
• No flashing or rapid blinking (no seizure risk)

Forms and Interactions

• Clearly labeled form fields
• Error messages that identify which field has an issue
• Instructions provided in text (not just visual)
• Sufficient spacing between clickable elements (no tiny buttons)

Technical Standards

• Semantic HTML markup for screen readers
• ARIA labels where appropriate for complex components
• Mobile-responsive design that works on phones, tablets, and desktop
• Support for browser zoom and text scaling
• Compatibility with common assistive technologies

Known Limitations

Despite our best efforts, some elements of our Site may not yet be fully accessible:

• Some older blog content may lack comprehensive alt text (we are retrofitting this)
• Third-party embedded content (such as videos from external platforms) may have limited captions
• PDF documents linked from the Site may not be fully accessible (alternative HTML versions are available on request)

We are actively working to remediate these limitations.

Assistive Technology Support

Our Site is designed to work with common assistive technologies including:

• Screen readers (JAWS, NVDA, VoiceOver)
• Speech recognition software
• Browser zoom and text resizing
• High contrast modes
• Keyboard-only navigation

If you encounter difficulty using specific assistive technology with our Site, please let us know so we can help.

Keyboard Navigation

You can navigate the entire Site using only your keyboard:

• Tab key: Move to the next interactive element
• Shift + Tab: Move to the previous interactive element
• Enter key: Activate buttons, submit forms, and follow links
• Arrow keys: Navigate within menus and dropdowns
• Escape key: Close menus and dialogs

Try it: click somewhere on the page, then use Tab to move through interactive elements. You should see a visible focus indicator (usually a box or highlight) showing which element is active.

How to Request Accommodations

If you encounter accessibility barriers on our Site or need content in an alternative format:

Report the issue: Email us at hello@thepurposepilot.com with:

• Which page or content has the accessibility issue
• What assistive technology you use (if applicable)
• How the issue affects your ability to use the Site
• Any suggestions for improvement

Request alternative formats: We can provide:

• Text versions of PDFs
• Transcripts of videos
• Accessible Word or HTML versions of documents
• Phone or email communication instead of forms

We'll respond to accessibility requests within 5 business days.

Third-Party Content

Our Site includes content from third parties (embedded videos, social media, external tools). While we choose partners who prioritize accessibility, we cannot guarantee that all third-party content meets WCAG standards. If you encounter accessibility issues with embedded content, let us know and we can provide an alternative.

Continuous Improvement

We regularly test our Site for accessibility using:

• Automated scanning tools
• Manual testing with assistive technologies
• Feedback from users with disabilities
• Compliance with WCAG 2.1 Level AA standards

As new guidelines emerge and technology evolves, we update our practices to maintain and improve accessibility.

Standards and References

This Site is designed in accordance with:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA: The international standard for web accessibility
• Americans with Disabilities Act (ADA): U.S. federal law requiring accessible digital content
• Section 508 of the Rehabilitation Act: U.S. standard for federal IT accessibility

Contact Information

For accessibility questions, concerns, or to request accommodations:

Email: hello@thepurposepilot.com

Subject line: Accessibility Request or Issue

Response time: We aim to respond to all accessibility requests within 5 business days.

Feedback

Your feedback helps us improve. If something isn't working well for you or if you have suggestions for making our Site more accessible, please let us know. We value input from all users.

Statement Updates

We review this accessibility statement annually and update it whenever we make significant changes to the Site. Last reviewed: September 2026.